Enforced Quiet Hours for Flows (US, Canada & Puerto Rico)
Quiet Hours lets you set a time limit during which your Shopify store won't send any messages from your activated flows. Specifically for messages sent to customers in the US, Canada, and Puerto Rico, an additional Enforced Quiet Hours mechanism also applies, which prevents messages from being sent to these customers between 8 PM and 8 AM.
This precaution is in place to avoid accidental spamming and aligns with our commitment to privacy, compliance, and responsible messaging practices for Yotpo SMS & Email.
- Campaigns
- User-triggered transactional flows - Order created, Order refund, New subscriber confirmation, and ReCharge Subscription Created
How it works
When Quiet Hours are manually enabled and set up by you, the Enforced Quiet Hours safeguard will always apply to recipients in the US, Canada, and Puerto Rico.
Setting up Quiet Hours
To learn about setting up Quiet Hours, see Setting Quiet Hours.