How can we help?

Search our help center

How to Collect Emails with Yotpo SMS & Email Subscription Forms

Yotpo SMS & Email subscription tools just got even more effective!

With our most recent update, eCommerce brands can now use our native pop-ups, embedded forms and floating buttons to collect both phone numbers and emails. Moreover, if you have integrated Yotpo SMS & Email with Klaviyo, these contact details will be automatically synced in your Klaviyo account.

Let’s take a quick look at how you can set up your subscription form to invite site visitors to leave their phone number and email. 


Enable Pop-up Email Collection 

Let's say you are looking to launch a pop-up that will collect both emails and numbers. Go to the Collect Subscribers menu on the left and click on the Create new button within the Pop-up section.



New Pop-up

The first three fields of the pop-up editor are where you can customize your subscription form - anything from background, color, font size and weight, to color of buttons, call-to-action and other content. If you are interested to see how to build the perfect pop-up from scratch, check out our article. The tabs of interest to us when it comes to email and phone number collection are located in the Fields section: Phone field and Email field.


With Yotpo SMS & Email you can collect phone numbers and email addresses with a single pop-up. You can choose to collect both or either: However, the email-only subscription option is only available for those of you, who have enabled the Yotpo SMS & Email - Klaviyo integration. If you choose to disable the integration, the phone number collection will become once again mandatory.


You might have noticed already that we have 3 types of pop-ups: 1-step, 2-step and 3-step forms. Let us show you how to collect emails with all three options:



Collect emails with a 1-step (mobile) form


This is probably the easiest option. Under Themes choose from all available 1-step forms.




After you customize the Layout and the Button field, click on Additional fields to set up the subscription options:





If you want to collect emails as well, simply Enable the second option (Ask for email after quick subscribe). All you need to do next is to customize the text or email messages your new subscribers will receive, once they tap on the pop-up.



Collect emails with a 2-step form


With 2-step forms you can add the email collection box by simply enabling the Email field.




You can choose to make it Mandatory or customize colors of the field and text, font size, border setting etc.



Collect emails with a 3-step form



3-step forms allow you to have a separate step for email collection. And here is how a sample 3-step pop-up works:



Step 1: collect email



Step 2: collect phone number



Step 3: Thank-you message




As with 2-step pop-ups you get to customize email collection box under Email field.



In regards to collecting email with the other two subscription forms - floating button and embedded form: the process is absolutely identical, the steps you need to complete are the same, and so is the functionality of the feature.

Remember: no matter what opt-in form you want to use to collect email subscribers with Yotpo SMSBump, all email addresses you gather will automatically be transferred to a dedicated list in your Klaviyo account, given you have the integration up and running. 

Start collecting emails using the most direct and personal communication channel - SMS. Engage with current and future customers in the most convenient way, and build an effective omnichannel marketing strategy that will help you reach them on multiple streams, but on the same device: their phones. 

Start Today 

Related articles

View the reviews from happy Shopify merchants worldwide who succeed with SMSBump.

Build your SMS marketing strategy. Grow your text message subscriber lists. Segment your audience and automate SMS marketing messages that boost your revenue and ROI.