Automated Email Flows
Create timely email automations that are automatically triggered by a specific action, for example, if a customer makes a purchase or abandons a cart. This helps maximize sales and increase repeat purchase rate by making sure your reach your customers at the ultimate point in the buying journey.
Types of flows
We've created a library of top-performing flows for you to use to boost your ROI. You've got email flows, SMS + email flows, and SMS only flows that are divided into the following groups:
- Customer care
- Shopify Events
Every flow must have a trigger. A flow's trigger is what sets it in motion.
The following types of triggers are available:
- Order-related: triggers such as order placement, order shipping, delivery etc.
- Shipping: order fulfillment and shipping confirmation
- SMSBump: new subscriber confirmation
- Customer-related: new registration, customer winback etc.
- Product-related: new product created, updated or deleted
- Integrations-related: triggers based on integrations with our partners. You should activate the integration before using the trigger.