How can we help?

Search our help center


How to Configure Your SMSBump App Settings

Your SMSBump Settings control the way your app works in your Shopify store. Configure settings like SMS sender, do not disturb hours, max text message price, time zones and more.

How to Manage Your SMSBump Notifications

Turn on and off all the important SMSBump related notifications you want to receive about low balance, SMS chat replies, dedicated numbers, pending messages, new features and lots more. Use the new Notification Center in the SMSBump app settings.

Enforced Quiet Hours (U.S. Stores Only)

One of the new improvements to SMSBump was to make your default Quiet Hours always active from 23:59 to 06:00 for Shopify stores in the United States only.

The Complete Guide on Timezones for SMS Marketing in Shopify

SMSBump lets you set your timezone to ensure accurate SMS campaign scheduling. This article will show you the steps required to set your timezone in the SMSBump settings.

How to Enable Auto-Reload for Text Message Credits in Shopify

Why are my text messages not sending? Low funds might be one of the reasons. Learn how to enable your automatic SMS credits reload in Shopify so your text message sending isn't interrupted.

How to Set Your Auto Reload Cap Limit

The cap limit notification assures you won't be charged more than amount you configure in Settings in 30 days. It will appear when you are close to reaching your limit.

Personalize your Customer Interactions with a Contact Card

Personalization in SMS marketing is key to improving conversion rates and building a strong brand identity. Thanks to our newest development - the Contact card, you can now personalize your communication starting from the very first customer interaction.

SMS Attribution Explained

In this tutorial, you will learn the basics of SMS Attribution, why it is so helpful and how to configure the attribution settings in your SMSBump account.

How to Use UTM Codes to Track Your SMS Results

With the SMSBump UTM builder you can create your own UTM parameters, track your links and measure the results of your SMS marketing campaigns.

View the reviews from happy Shopify merchants worldwide who succeed with SMSBump.

Build your SMS marketing strategy. Grow your text message subscriber lists. Segment your audience and automate SMS marketing messages that boost your revenue and ROI.

Copyright © 2021 SMSBump Inc.