Integrations / Re:amaze
Connect SMSBump and Re:amaze to Boost Customer Care
Re:amaze is a customer service helpdesk, live chat support and marketing platform for eCommerce businesses. The integration with SMSBump will help businesses manage all communications from a single platform, while ensuring subscribers will receive support on their most preferred channel - SMS.
Integrating SMSBump and Re:amaze will take you less than a couple of minutes. But will make your customer support much more efficient, decreasing response time by up to 50%.
From SMS to Re:amaze Helpdesk
Whenever a subscriber responds to a text message, a ticket will be created instantly in your Re:amaze support system.
From Re:amaze to Your Customer’s Phone
All replies, sent from Re:amaze, will be automatically delivered via SMS, ensuring you keep a coherent conversation on one and the same channel.
Keep Track of Chats in SMSBump
Every support conversation will be stored in your SMSBump Chat (if enabled), so you can always stay on top of things.
The ROI on SMS messaging is outstanding, and SMSBump makes it super-easy! The options are great, and the support is outstanding and fast.