Integrations / Gorgias

Integrate Gorgias and SMSBump to Improve Customer Support in Shopify

Gorgias is a helpdesk for Ecommerce stores that allows your customer service team to manage all of your support in one place. Use templates, automation, rules, and macros to cut support time by 30-50%.

Your support team will be more productive and your customers will love you for it.

Get Started Fast

The app integration process is simple and straightforward and you can setup the connection between SMSBump and Gorgias in a couple of minutes.

From SMS Chat to Gorgias Tickets

Automatically create tickets in your Gorgias support system whenever a customer responds to a text message. (Requires enabled Chat)

From Gorgias Tickets to SMS Chat

Works both ways, whenever you reply to a ticket opened by the integration, the customer will receive a text message reply to their SMS conversation. (Requires enabled Chat)

Track Conversations in SMSBump

The conversation between you and your customers in the Gorgias support tickets will also be mirrored in the SMSBump Chat if you decide to carry out the conversation there.

Ticket Management

Once a Gorgias support ticket is closed, the conversation will be closed in your SMSBump Chat as well.

SMSBump Features

Grow Subscribers

Design custom signup forms and popups to grow SMS subscribers.


Ultra-precise segments for flawless targeting and SMS personalization.

SMS Marketing Campaigns

Launch high-converting SMS campaigns that get read.


Enable the two-way SMS Chat to receive text messages, drive sales, and energize support.

Customer Retention

Automate sequences of text messages with product images, GIFs, and powerful CTAs.

Personal Discounts

Send individual discount codes for percentage, fixed amount, or free shipping deals.

SMS Marketing Automation

Boost customer retention and Shopify revenue on autopilot.

Data & Metrics

Analyze SMS marketing metrics to launch smarter campaigns.

The ROI on SMS messaging is outstanding, and SMSBump makes it super-easy! The options are great, and the support is outstanding and fast.

Lee K.

Start growing today

Sign up today and join 90,000+ eCommerce businesses making it big with Yotpo SMSBump