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Everything you need to know about text marketing

New: Enhance Support with Customer Profiles in Your SMS Chat

The Customer Profile in your SMS Chat holds the most key information for each customer you’re currently texting with so you have an eye on the data that can make the biggest impact on your support.

Integrate Gorgias and SMSBump to Improve Customer Support in Shopify

Turn your SMSBump app into a customer support powerhouse by integrating it with Gorgias and manage your Shopify customer support via SMS.

Enable SMS Chat: Speed Up Customer Support, Sell More Products Online

Send and receive text messages with the new SMS Chat for Shopify. Reply to text messages from customers fast, improve support, and increase mobile marketing conversion rates.

October 28, 2016

sms texting support customer service

SMS - Your New Channel for Flawless and Lightning Fast Customer Service

As a customer of multiple brands, have you noticed an increasing number of text messages sent to your smartphone by businesses? They might not even be advertising or marketing texts necessarily, they can simply be notifications for transactions, reminders for appointments or for support purposes.

Fresh SMS Tips and Tricks Delivered to Your Mailbox

The evolution of mobile devices has made receiving and sending tons of information at the tips of our fingers effortlessly. And since everything has become so fast in terms of sharing information, it’s natural to start looking for the faster method of all.

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