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Everything you need to know about text marketing
SMSBump recently introduced a brand new set of updates on our SMS Chat! We are here today to give you three examples of how to use the chat to communicate with your customers so they are satisfied with their Shopify experience.
The Customer Profile in your SMS Chat holds the most key information for each customer you’re currently texting with so you have an eye on the data that can make the biggest impact on your support.
Turn your SMSBump app into a customer support powerhouse by integrating it with Gorgias and manage your Shopify customer support via SMS.
Send and receive text messages with the new SMS Chat for Shopify. Reply to text messages from customers fast, improve support, and increase mobile marketing conversion rates.
In some sectors, there’s a growing use of SMS as a channel for providing much faster customer service, instead of phone calls or email.
The evolution of mobile devices has made receiving and sending tons of information at the tips of our fingers effortlessly. And since everything has become so fast in terms of sharing information, it’s natural to start looking for the faster method of all.