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Everything you need to know about text marketing

How to Improve Customer Retention with SMS Chat

SMSBump recently introduced a brand new set of updates on our SMS Chat! We are here today to give you three examples of how to use the chat to communicate with your customers so they are satisfied with their Shopify experience.

10 Creative Ways to Use SMS Discounts to Drive Sales in Shopify

SMS marketing can be a very powerful means of communication. This blog post will remind you of 10 creative ways to use personalised discounts to increase sales and customer engagement.

New: Enhance Support with Customer Profiles in Your SMS Chat

The Customer Profile in your SMS Chat holds the most key information for each customer you’re currently texting with so you have an eye on the data that can make the biggest impact on your support.

How to Create an SMSBump Signup Form Popup in Shopify

SMS marketing campaigns are highly effective when you have a contact list of engaged customers. Build your text messaging audience with the SMSBump signup forms that can be customized to fit broad customer interests or very personalized behavior.

Integrate Gorgias and SMSBump to Improve Customer Support in Shopify

Turn your SMSBump app into a customer support powerhouse by integrating it with Gorgias and manage your Shopify customer support via SMS.

April 4, 2019

customer service

Don't Miss a Text with the New Zendesk & SMSBump Integration

Increase retention, sales and customer engagement by texting with your Shopify customers straight from ZenDesk!

October 28, 2016

sms texting support customer service

SMS - Your New Channel for Flawless and Lightning Fast Customer Service

In some sectors, there’s a growing use of SMS as a channel for providing much faster customer service, instead of phone calls or email.

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