Search "customer service"
Everything you need to know about text marketing
April 21, 2020
5 Ways to Optimise Your Shopify Store for Customer Service
Quality customer service is crucial for any online store as this is precisely what B&M stores have as an advantage - friendly associates to help customers. Our partners from Blend Commerce have come up with 5 creative ways to optimize your online store to provide better customer care.
October 28, 2016
SMS - Your New Channel for Flawless and Lightning Fast Customer Service
In some sectors, there’s a growing use of SMS as a channel for providing much faster customer service, instead of phone calls or email.
November 22, 2022
Five Holiday Shoppers and the Strategies to Win Them Over
No two shoppers are the same. Check out the five types of holiday shoppers and how your eCommerce brand can appeal to each of them with SMS & email marketing.
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September 16, 2022
Your Winning SMS & Email Strategy this BFCM
This is the ultimate BFCM playbook – full of best practices and tips on how to maximize your revenue this holiday season with winning SMS and email marketing strategies.
August 29, 2022
Automate Sales Before, During, and After BFCM
Make the most out of your BFCM sales by engaging with customers from their very first interaction with your brand. Get to know their preferences, ensure your offers are on-point, and boost loyalty and retention – all with a couple of powerful SMS Flows!
August 27, 2022
Grow SMS & Email Subscribers at Scale
Get to know our innovative subscriber collection tools suitable for all parts of the customer journey. They will help you engage with your customers this BFCM and grow your SMS and email subscribers in no time.
July 21, 2022
Five Ways to Use SMS to Battle the Sales Slump This Summer
Check out these five proven SMS marketing ideas to battle the sales slump and help your revenue increase along with the temperatures.
April 19, 2022
SMSBump is now Yotpo SMSBump: Leveraging the Power of one Connected Platform
Yotpo SMSBump represents a next-level SMS marketing platform for eCommerce brands that want to spark meaningful conversations, build long-lasting customer relationships, and drive more revenue than ever before.
March 7, 2022
Bias-free eCommerce: 14 Inspiring Female Professionals Share Their Tips and Stories
You’ll get to walk into the shoes of great eCommerce minds and learn about their experience and thoughts on achieving a bias-free world. Get ready for an inspiring read!
March 1, 2022
13 Shopify Brands and Their SMS Marketing Strategy for Women's Day
13 creative eCommerce stores and 13 different SMS strategies. With knowledge like this, your upcoming Women's Day campaign is off to a good start.
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